Shipping Policy

Effective Date: June 1, 2025

Copy This Send That provides a secure mailbox rental service with 6-month and yearly plans, as well as shipping and forwarding services to meet your mail and package needs. This Shipping Policy outlines how we handle mail and package receipt, shipping, and forwarding for our customers.

1. Mailbox Rental Service

• Our secure mailboxes receive and store your letters and packages safely until you retrieve them or request forwarding.

• Mail and packages are delivered to your rented mailbox by third-party carriers (e.g., USPS, FedEx, UPS) based on their schedules and policies.

• You are responsible for providing accurate address information for your rented mailbox to ensure proper delivery.

• Oversized packages or items exceeding mailbox capacity may require special arrangements, which we will communicate to you.

1. Shipping and Forwarding Services

• We offer shipping and forwarding services for mail and packages received at your rented mailbox, based on your instructions.

• Forwarding options include domestic and international destinations via trusted third-party carriers (e.g., USPS, FedEx, UPS).

• Shipping and forwarding fees are based on package size, weight, destination, and carrier rates, and will be communicated at the time of service request.

• You must provide accurate forwarding instructions and ensure compliance with carrier and legal requirements (e.g., customs forms for international shipments).

1. Processing and Timelines

• Mail and packages are processed for forwarding within 1-2 business days of your request, subject to carrier availability.

• Delivery timelines depend on the selected carrier’s schedule and service level (e.g., standard, expedited). We are not responsible for delays caused by third-party carriers.

• You will be notified of any issues, such as incorrect addresses or undeliverable items, and may incur additional fees for returns or re-shipments.

1. Customer Responsibilities

• Ensure accurate mailbox and forwarding address information to avoid delays or misdeliveries.

• Retrieve mail or packages from your mailbox or request forwarding in accordance with your rental plan terms.

• Pay all applicable shipping and forwarding fees as outlined at the time of service.

1. Limitations

• We are not liable for loss, damage, or delays caused by third-party carriers during delivery to our facility or forwarding to your designated address.

• Certain items (e.g., hazardous materials, restricted goods) may not be eligible for forwarding due to carrier or legal restrictions. We will notify you if such items are received.

1. Contact Us For questions about mailbox rentals, shipping, or forwarding services, please contact us at: Copy This Send That Email: mailctst@gmail.com Phone: (406) 293-4181

We aim to respond to inquiries within 24-48 hours. For issues related to third-party carrier services, you may need to contact the carrier directly.

1. Changes to This Policy We may update this Shipping Policy as needed. Changes will be posted on our website, and continued use of our services indicates acceptance of the updated policy.

By using our mailbox rental, shipping, or forwarding services, you acknowledge and agree to the terms of this Shipping Policy.